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Refund Policy

Last Updated: June 15, 2021

You can prevent your subscription from renewing by going to the Customer page and cancelling your subscription there.

Refund Policy for Monthly Subscriptions

Because we offer a 7-day free trial, we do not offer refunds.  The 30-day Money Back Guarantee applies, however.

Refund Policy for Annual Subscriptions

Refunds are not offered for annual subscriptions outside of the 30-day money back guarantee.  If you are not sure about the product, we’d suggest using the Monthly subscription option which includes a 7-day free trial.

30-Day Money Back Guarantee

We offer a 30-day money back guarantee to new customers using their first BestPlanPro subscription.  This entitles the user to request a refund through our support channel for any subscriptions cancelled during the first 30-days that the very first subscription was created.

Here are a few examples about the when/how the 30-day money back guarantee applies:

 

Scenario Eligibility under Money Back Guarantee
User:

  • creates first subscription June 1,
  • creates a second subscription June 10,
  • creates a third subscription June 20,
  • cancelled all 3 by June 30
 Eligible for Refund under Money Back Guarantee
User:

  • creates first subscription June 1,
  • creates a second subscription June 10,
  • creates a third subscription July 15,
  • cancelled all 3 July 30
 NOT Eligible for Refund under Money Back Guarantee
User:

  • creates first subscription June 1,
  • upgrades to annual June 20,
  • cancelled June 30
 Eligible for Refund under Money Back Guarantee
User:

  • creates first subscription June 1,
  • upgrades to annual June 20,
  • cancelled July 5
 NOT Eligible for Refund under Money Back Guarantee
User:

  • creates first subscription (annual) June 1,
  • cancelled June 30
 Eligible for Refund under Money Back Guarantee
User:

  • creates first subscription (annual) June 1,
  • cancelled Sept 15
 NOT Eligible for Refund under Money Back Guarantee